Privacy Policy - MenturaPOS

Last updated: 8th Aug 2026

MenturaPOS (www.menturapos.com) is operated by Mentura Global Pvt Ltd ("we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your information when you use our website, purchase software licenses, buy hardware, or request installation services.

By using our website or products, you consent to the practices described below.

1. Information We Collect

• Account & business information: name, business name, email, phone number, and billing address provided during signup, checkout, or license activation.
• Payment information: card or payment details processed securely through our third-party payment gateway. We do not store full card numbers on our servers.
• Installation & delivery information: physical address and site contact details, if you request hardware delivery or on-site installation.
• Product usage data: software version, device platform (Windows/macOS/iOS/Android), license activation status, and diagnostic/error logs used to support and improve MenturaPOS.
• Transaction data processed by your business through MenturaPOS (e.g. sales records) is controlled by you as the business owner; we access it only as needed to provide support, troubleshoot, or as required by our hosting/backup infrastructure.
• Browsing data: IP address, browser type, and cookies collected on our website.

2. How We Use Your Information

• To process orders for software licenses, hardware, and parts.
• To activate and manage your software license and feature entitlements.
• To schedule and carry out installation services when requested.
• To provide customer support and respond to inquiries.
• To send order confirmations, invoices, and service updates.
• To improve MenturaPOS features, reliability, and compatibility across supported platforms.
• To detect fraud, misuse of licenses, or unauthorized activity.

3. Information Sharing

We do not sell your personal information. We may share it with:

• Payment processors, to complete transactions securely.
• Shipping/logistics partners, to deliver hardware and parts.
• Installation technicians/partners, only with the details necessary to complete on-site setup you requested.
• Service providers who support our infrastructure (e.g. hosting, cloud storage) under confidentiality obligations.
• Legal authorities, where required by law.

4. Data Security

We use industry-standard safeguards (encryption in transit, access controls) to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain account, license, and transaction information for as long as needed to provide the service, meet legal/accounting obligations, and support your hardware/software. You may request deletion of your personal data, subject to legal retention requirements.

6. Cookies

Our website uses cookies to remember preferences, analyze traffic, and improve your browsing experience. You can disable cookies in your browser, though some site features may not work correctly.

7. Your Rights

You may request to access, correct, or delete your personal information, or ask about how it's used, by contacting us at the details below.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "last updated" date.

9. Contact Us

Mentura Global Pvt Ltd
Email: contact@menturaglobal.com
Website: www.menturapos.com